Our Services & Policies

Production time: 1–2 weeks for customization.

All orders are shipped via trusted courier 

services such as DHL, USPS, FedEx, or UPS.

Once your order has been shipped, you can 

expect delivery within approximately one week.

A tracking number will be available in your 

account after shipment.

Warranty covers defects in materials and 

workmanship.It does not cover damage

due to improper usage,negligence,abuse

transportation damage, acts of nature, 

or accidents.

If you are not satisfied with your custom 

pickleball paddle and wish to return it, 

please contact our customer service team 

at support@bhipickleball.com  Be sure to 

include your order number and the reason 

for the return in your message.